HELPING H@NDS

Xfinity email transition

If you have an Xfinity.com email address, over the next few months, Xfinity will be asking you to stop using xfinity.com to access your email and will instead require you to use Yahoo Mail. Your comcast.net email address stays the same - and so do your messages, folders, and contacts. Once you move, Yahoo Mail (mail.yahoo.com) will become your email provider, and you will only be able to access your comcast.net email via the Yahoo Mail platform. The steps to make this change are explained in the email from Xfinity but can be confusing or might be missed or ignored. If you encounter any difficulty and need some free technical support, please contact the Church Office and they will arrange support from the Helping H@nd team at Graceway. 

Limitations

  • 10,0000 contacts

  • 4100 folders

  • No attachments over 25Mb

  • No filters or forwarding of email to another service (set up in Yahoo)

HOW TO INSTRUCTIONS

NOTE: These instructions are for trained technicians only. Use at your own risk. Graceway and its missionary team accept no liability for unintended consequences associate with this process or any other advise offered.

If you use 3rd party, like "Apple Mail (on Mac)", "iOS Mail", "Outlook", "GMail" etc..., you must accept T&C's then change settings in your mail client. Once you've accepted the Yahoo terms and have successfully signed in to your Comcast.net email at login.yahoo.com at least once, you'll then need to re-add your email account in the third-party email client using Yahoo Mail information.

Steps to move - https://help.yahoo.com/kb/new-yahoo-mail/SLN36803.html

There is an option with Outlook (and most modern setups) to use “IMAP” rather than POP3. Why is the extra setup steps worth it?

  • Full sync — Emails, folders, read/unread status, and sent items stay consistent on every device.

  • No risk of losing mail — Messages aren’t trapped on one computer (as with POP).

  • Better for multiple devices — Ideal if you use a phone, tablet, and PC.

  • Server-side folders — Your filing system follows you everywhere.

  • Backup and recovery — The server (e.g., Gmail, Outlook.com, or your ISP) maintains copies.

POP, by contrast, downloads mail and often deletes it from the server, making your Outlook the only copy unless you tweak settings.